Privacy and Data Practices in Kentucky
Last Updated: 10/26/2026
Details you share when arranging pest service
Last updated: October 2026
When you contact Kentucky Pest Solutions, we may collect your name, phone number, email address, and the address where you need service. We also receive details you provide in a website form, such as the pest you have noticed, access instructions, preferred appointment times, or questions about your home.
If you schedule a visit, we keep appointment information and relevant service notes so our team can prepare and follow up. Our website may collect basic technical information, including pages viewed, browser type, device information, and general usage activity through analytics tools.
This can help us understand how visitors use the site and identify problems. Please avoid sending sensitive personal details through a contact form.
We collect information that helps us respond to your request, arrange or provide pest control, and maintain our business records.
How customer details support your service
We use the information you provide to answer questions, arrange inspections or treatments, confirm appointment times, and communicate about service at your property. Contact details may be used for scheduling updates, service reminders, and follow-up related to work you requested.
We may also use service and payment information to process charges, keep accurate business records, and meet applicable legal or regulatory requirements. Website activity may help us understand which pages are useful and maintain site function.
We limit use of personal information to ordinary business purposes connected with responding to customers and operating our pest control service. Kentucky Pest Solutions does not sell customer personal information.
We may share information with a service provider when needed to perform a task on our behalf, such as scheduling or payment processing, subject to that provider’s role and policies. You can contact us with questions about how your information is used.
Outside services that help run our business
Kentucky Pest Solutions may rely on third-party tools for functions such as appointment scheduling, payment processing, and website analytics. These providers may receive information needed to complete their specific tasks, such as contact details for a booking or transaction details for a payment.
Their handling of information is governed by their own privacy policies and practices, which may differ from ours. We do not name a specific provider here because the tools used can change over time.
A provider’s involvement does not mean that it may use customer information for any purpose it chooses; its access relates to the service it supplies. If you use a third-party payment or scheduling feature, review that provider’s privacy information before submitting details.
You can ask us which categories of tools are relevant to your request by contacting us. We aim to share only information reasonably needed for the tool to do its job.
Cookies used for site function and measurement
Our website may use cookies or similar browser storage to support basic site functionality and understand general visitor activity through analytics. These technologies can help pages work as expected and provide aggregated information about how people use the site.
We do not use cookies for advertising or ad tracking. You can manage or block cookies through your browser settings, and many browsers let you remove cookies already stored on your device.
If you disable them, some parts of the website may not work as intended. Browser controls differ, so check your browser’s help information for instructions.
Analytics information is used to assess site activity rather than to identify you personally where practical. Third-party tools used for analytics may also apply their own technologies and privacy terms.
This notice describes our general cookie practices; we may update it if the website’s functionality changes.
How long we keep business and service records
We keep personal information only as long as it is reasonably needed for the purpose it was collected, subject to legal, business, and recordkeeping requirements. Service records may be retained to document work performed, respond to questions, support applicable warranty matters, and meet compliance obligations.
We keep a form submission or customer inquiry while it is being handled and for a reasonable period afterward when needed for follow-up or business records. Payment and transaction records may be kept as required for accounting or legal purposes.
Retention periods can vary depending on the type of record and the circumstances. You may ask us to delete information, and we will review the request and remove eligible data where we are not required or otherwise permitted to retain it.
Some information may remain in backups or records for a limited time before routine deletion. Contact us to ask about a particular record.
Request access, a correction, or deletion
You may contact Kentucky Pest Solutions to ask what personal information we hold about you, request a correction, or request deletion. We may need to verify your identity and understand which information your request concerns before responding.
Some records may need to be retained for legal, accounting, service, or compliance purposes; if so, we will explain where applicable. To make a request or ask a privacy question, call (877) 729-2528 or email info@kentuckypestsolutions.top.
You may also write to Kentucky Pest Solutions at PNC Tower, 101 S 5th St, Louisville, KY. Please do not include sensitive information in an email unless it is necessary to explain your request.
We will use the contact details you provide to respond. This notice may be updated as our practices or requirements change; please review it occasionally for the current explanation of how we handle information.